GOPRO RECALLED: HOW TO RETURN YOUR KARMA DRONE

1. GoPro’s announcement about the recall

Karma drone looks so luxurious in black and white

GoPro announced their new Karma Drone in September, 2016 with the official date of release being Octocber 23, 2016. As usual in the tech world, this launch of karma drone was followed by crosstalk of every type – some extolling the virtues of GoPro drone and some negating them. And then, drone reviews of the shoppers would show us whether karma drone is perfect or not. An owner Nicholas Kulick captured in his 1 minute video : his drone lost power and nearly fell on somebody’s head.

Crashed GoPro Karma

GoPro announced a total recall of its new drones for sale after a few day, saying that the drone might lose power mid-flight and then fall out of the sky. GoPro has also pointed out that as of now, returned products will not be replaced. Instead, Gopro company will give out full refunds to shoppers of the GoPro Karma in exchange for their drones. That also means that the shipment and sale of Karma drone have been stopped as of the moment. Nonetheless, the Karma drone will be back in the markets and online shops as soon as GoPro fixes the problem.

2. How to take part in the GoPro recall

If you have bought the Karma drone, you are required to return your drone right away. As per GoPro's site, those who have bought through Best Buy, you can return your drone to the Best Buy store nearest you. The receipt ought to be with you when you do so. In addition, if you purchased through GoPro's website, you are required to call the company's support or to submit a message through their website form.

Remember to take note that the recall is only valid to the drone alone. The Hero5 and Karma Grip are not being recalled. Nevertheless, if you bought the drone alongside the camera & the Grip, you are required to return all of it to get a complete refund. No need to say, if you bought a Hero5 without the karma drone, your action-cam is safe both from the GoPro recall and from the alarming technical problems. GoPro said that everyone who has the Karma ought to return their units regardless of whether their drones work well or not.

3. GoPro should have seen this happening

"People think it is so easy to build a small, autonomous drone. It's really not," Michael Blades - a drone industry analyst of Frost & Sullivan says "DJI is a drone company. GoPro is a camera company. It doesn't surprise me that they are having technical problems with their first drone product, even after the delays. This product had been published before Karma units reached the public, reported of failures and predicted the problems. It’s hard to see a scenario where GoPro was successful and met the lofty goals of their Wall Street Masters. Having achieved a market value (2015) of ten billion dollars, investors hope for a run back up toward such numbers. Though not impossible, this would seem a very unlikely bet.